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FAQs

FAQs & Help

There are numerous resources available to make your visit or stay smoother. Common questions often revolve around transportation options, such as how to use matatus (shared minibusses), taxi services like Uber and Bolt, and navigating the city safely. Visitors frequently ask about key attractions, including the Nairobi National Park, David Sheldrick Wildlife Trust, and Giraffe Centre, as well as where to find authentic Kenyan cuisine. For help, the Nairobi tourism office provide up-to-date information on weather, safety tips, local customs, and emergency contacts. Additionally, many accommodation providers and local guides are ready to assist tourists with personalized advice and support throughout their journey in Nairobi.

Weather

Nairobi, the capital city of Kenya, experiences a moderate climate throughout the year due to its high altitude, sitting at about 1,795 meters (5,889 feet) above sea level. The weather is generally mild, with average daytime temperatures ranging from 18°C (64°F) to 26°C (79°F). Nairobi has two main rainy seasons: the long rains from March to May and the short rains around October and November. These periods bring heavy but relatively short-lived showers, contributing to the city’s lush greenery. The dry seasons, particularly from June to September and December to February, are characterized by cooler mornings and evenings, with little to no rainfall. Overall, Nairobi’s weather is pleasant and suitable for outdoor activities year-round.

Safety & Emergency Services

Nairobi Safety & Emergency Services play a crucial role in maintaining the well-being and security of the city’s residents and visitors. The city is equipped with a range of services, including the Nairobi City County Fire Department, the Kenya Police Service, and various emergency medical responders who work collaboratively to handle accidents, fires, natural disasters, and criminal activities. Efforts to improve public safety are supported by modern technology such as surveillance cameras and emergency hotlines, which facilitate rapid response times. Community awareness programs and training on first aid and disaster preparedness also contribute to enhancing the overall safety environment in Nairobi. Despite challenges such as traffic congestion and urban growth, ongoing investments and strategic planning aim to strengthen the effectiveness and accessibility of Nairobi’s safety and emergency services.

Health Insurance

Health insurance is essential for anyone visiting Nairobi, as it provides financial protection against unexpected medical expenses that may arise during the trip. Nairobi, being a bustling city with numerous healthcare facilities, offers both public and private hospitals where visitors can access medical care. Having health insurance ensures that tourists and business travelers can receive timely treatment without worrying about high costs, especially in emergencies. Additionally, health insurance often covers routine check-ups and minor ailments, making it easier for visitors to stay healthy while exploring Nairobi’s vibrant culture and attractions. Therefore, securing comprehensive health insurance before visiting Nairobi is a wise decision for peace of mind and well-being.

Navigating Money Matters in Nairobi

Kenya implements a Goods and Services Tax (GST) as part of its taxation system, which is applied to a wide range of goods and services within the country, contributing to government revenue. In addition to GST, Kenya also imposes a Tourism Tax aimed at visitors, which helps fund the maintenance and development of tourist sites and infrastructure. When it comes to tipping and gratuities, it is customary in Kenya to leave a tip of around 10% in restaurants, hotels, and for various service providers, although this is generally discretionary and based on the quality of service received. Regarding payments, Kenya widely accepts cash in Kenyan Shillings, but credit and debit cards are increasingly accepted in urban areas, hotels, and larger businesses. Mobile money payments, such as through M-Pesa, are also commonly used throughout the country for convenience and accessibility.

Customs, Immigration, and Embassies

Customs, immigration, and embassies in Nairobi, Kenya, play a vital role in facilitating international travel and diplomatic relations. Nairobi, as the capital city and a major regional hub, hosts the Jomo Kenyatta International Airport, where customs and immigration officials manage the efficient processing of both passengers and goods entering and leaving the country. The customs service ensures compliance with Kenyan trade regulations, preventing illegal imports and exports while facilitating legitimate commerce. Immigration authorities are responsible for verifying traveler documentation, issuing visas, and maintaining national security. Additionally, Nairobi is home to numerous foreign embassies and consulates, which provide essential services such as visa issuance, citizen assistance, and diplomatic engagement between Kenya and other countries. Collectively, these institutions support Kenya’s role as a gateway to East Africa and promote international cooperation and economic growth.

Fishing & Hunting

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Parks Admission

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Moving to Nairobi

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